MainSkill Briefing - support

For customers that signed a support contract we give this form to easily report any problem. Please understand that we cannot answer any support request that does not have the MainSkill Briefing grant code filled in.

your contact details:

To assist you immediately please give all of your contact details that might help us to answer.

your company:	Please fill in the name of your company.
your name:	Please fill in your full name.
your email:	Please fill in your email address.
company addr.:
Optional. Please fill in your company's address.

license details:

Your support contract details show a grant code.

serial:	The serial number is required.
grant code:	The grant code is required.

technical details:

Please fill in detailed information about your MainSkill Briefing installation. The more details you provide the better we can assist you.

version:	Please give the version of you MainSkill Briefing installation an
severity:	information - not critical
	annoying - but operation continues
	critical - sometimes operation does not continue as expected
	very critical - operation is permanantly affected
	desastrously - no operation
important:	The problem is reproducible
problem details:
Please give as much details as possible so we can try to reproduce the problem.
When does this happen?
Please give a hint so we can identify the source of the problem.

any more information?

If you want to send us some more information/questions please use this field:

any message to us